“Is Your Quality Control Agency Compliant?” Webinar – February 22, 2017

Quality Control for Mortgage Origination
Quality Control for Mortgage Origination Quality control in mortgage lending is far more involved than the simplistic identification and spot correction of lending errors.  While  correcting  an  error  in  a  mortgage  loan  file  remedies  a  single issue, an effective  quality  control  program evaluates  procedural inadequacies,  helps identify and alleviate systemic problems and  provides  management  with  information  that  can  be used to increase overall pipeline profitability.  In this segment  we  will address the top five areas that are reviewed by the agencies/investors in evaluating an effective quality control program.  Topics will include:

  • Essentials of the quality control plan
  • Meeting file selection requirements by agency/loan type
  • Covering re-verification requirements by agency/loan type;
  • Reporting to the appropriate audience; and
  • Follow-up and action planning identified in the audit.

Quality Control for Servicing
In this segment we will review the concepts that must be addressed when setting up and performing quality control as it relates to servicing loans.  Topic will include:

  • Review of agency guidelines as they pertain to quality control for loan servicing and subservicing
  • Breaking down servicing portfolio to manageable reviews through selection methodologies
  • Assessing the barriers to a successful servicing quality control program and performing reviews
  • Quality control reporting expectations
  • Elements of a Quality Control Plan
  • Common issues currently seen at TENA during reviews

Presenters:Allison Hennen, VP Director of Strategic Planning, TENA Companies., Inc Wade Mjelde, Loan Servicing QC Division Vice President, TENA Companies, Inc.

Wednesday, February 22, 2017     10:00am – 11:30am
OMBA Members: $99.95
Non-members: $149.95

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